Customer Service
How can we help? Feel free to contact us if you have any questions, for example regarding your order.
We have compiled a list of frequently asked questions on our online store. We recommend checking there first to see if you can find answers to your questions.
If you still cannot find an answer to your question, you can contact our customer service. Contact details can be found below. Please note that our customer service normally responds to inquiries only on weekdays.
To receive an answer/solution to your question, please ensure your email includes the following information:
- Your order number
- Size your name
- Tracking number or a photo of the Posti/Matkahuolto return receipt (if your question concerns a return)
- Product number, e.g., N21728R16 (if you have questions about product availability)
- A photo of the product (if it is a complaint)
